Frequently Asked Questions

Frequently Asked Questions (FAQ)

How to make a purchase?

Choose the product you are interested in, add it to the shopping cart and proceed to checkout.

Is there a minimum/maximum purchase amount?

There is no minimum or maximum purchase amount.

What payment methods can I use?

At the moment, it is possible to pay by Visa or MasterCard.

Is the payment process secure?

Yes, you can shop with complete peace of mind. GANGAONLINE e-shop uses the BIPAY payment platform which is totally secure, so the security of your purchases and your data is guaranteed.

Is it possible to pay cash on delivery?

We do not accept cash payment.

Can I buy from any country?

Yes, the purchase can be made from any country.

Does my relative in Cuba have to pay anything?

In Cuba you do not have to pay anything.

How can I receive the products?

At the moment it is only possible for the recipient to pick up the products directly from the Provincial Sales Rooms of Copextel S.A. Corporation.

Is it necessary to register on the site?

It is not necessary to register to buy in our shop. It will only be necessary to fill in some extra data, such as the billing address when making a payment.